Returns & Exchanges

At Fluxx Design, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached. Ensure the garments are unworn, unwashed, and in original condition.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier. Once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.